Complaints can be lodged through online, letters, Faxes and e-mails to :

Chief Vigilance Officer,
Room No. 135-A,
Nirman Bhawan, New Delhi.
Fax:     011-23061996
E-Mail: js[hyphen]cvo[dot]cpwd[at]nic[dot]in

Guidelines for the Complainants

1- Complaints should be against CPWD/PWD and its Officials.

2- Complaint should not be anonymous or pseudonymous. Complainants are expected to mention their names and complete postal address for correspondence.

3- Complaints sent on e-mail should contain complete postal address and mobile/telephone number, if any, of the sender. Complaints on email received without this information will be treated as anonymous/pseudonymous and filed.

4- Vigilance Department deals only with the matters of corruption, containing allegations/complaints of misconduct or malpractice.

5- Complaint should not be biased or based on any personal grievances not having any vigilance angle as such.

6- Complaints having incomplete/vague/generic observations are diffucult to inquire into or investigate are normally filed (No action taken).

7- Complaints are expected to lodge complaints regarding issues having vigilance angle which are not part of any litigation in the courts, tribunals etc. i.e the matter should not be sub-judice.

8- Complainants who wish to make whistle blower complaint and hide their identity should make complaint as per procedure enumerated by the Central Vigilance Commission. Complaints not made as per this procedure shall be treated like a general complaint.